Service Level Agreements (SLA)
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Service Level Agreements (SLA) is a WordPress plugin designed for support teams and businesses that need to track response and resolution times for customer tickets. It integrates smoothly with help desk tools like Fluent Support, letting you set custom SLA policies, monitor deadlines, and keep your team accountable. Perfect for agencies and growing businesses, it ensures you never miss a customer commitment, making it far easier to maintain professional service standards without the usual manual headaches.
Distributed under GPL
Legal, transparent, and 100% compliant with the GNU General Public License v2 or later — the same license that governs WordPress itself.
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WordPress and all derivative themes are licensed under GPL — a license that explicitly permits redistribution and modification. We comply fully with its terms.
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