Last updated: 6th July, 2026
Refund Policy
At GPL Downloads, we want you to know exactly what to expect when purchasing digital products from us. Because our products are instant digital downloads, our refund policy differs from physical goods — please review the terms below carefully, as they apply to all purchases made through our site.
1. Digital Products Only
- All items available on our website are digital downloads released under the GNU General Public License (GPL).
- Once a product has been downloaded, it cannot be returned.
2. No Refunds
- Because digital products are digital, all sales are final and non-refundable.
- We do not provide refunds for accidental purchases, change of mind, or incompatibility with your website setup.
3. Exceptions
Refunds may only be considered in the following rare cases:
- You were charged for the same product more than once.
- A technical issue on our side prevented you from accessing your purchase.
4. Customer Responsibility
- It is your responsibility to ensure your hosting environment, theme, and plugins are compatible before purchasing.
- We do not provide product support from the original developers.
5. Memberships and All Access Passes
- All Access passes and membership plans are treated as digital products under this policy. Once a download is made using an active pass, the pass is non-refundable, regardless of how many items were downloaded or your satisfaction with them.
- Recurring subscription renewal payments are final and non-refundable once processed.
6. Cancelling Your Subscription
- You may cancel your subscription or All Access pass at any time from your account dashboard to prevent future renewal charges.
- Cancelling does not refund any payment already made. Your access will continue until the end of your current paid period, after which it will not renew.
7. Contact Us
If you believe you qualify for a refund under the exceptions above, don’t hesitate to contact us within 7 days of purchase using our on-site contact form.