Frequently Asked Questions (FAQ)

Yes. WordPress is licensed under the GNU General Public License (GPL), and any plugin or theme that is considered a derivative work of WordPress must also be licensed under the GPL.

The GPL allows anyone to legally use, modify, and redistribute the software. This means it is completely legal to download and resell WordPress plugins and themes licensed under the GPL.

You are not buying a “nulled” product or pirated software. You are receiving the original files redistributed under the same GPL license that the original developer used.

You do not receive automatic support or license keys from the original developer unless you purchase directly from them.

For full details about the GPL, you can review the official WordPress licensing page:
https://wordpress.org/about/license/

There may be several reasons why a product has not been updated yet:

• The original developer has not released a new version

• The latest version requires license-based activation that cannot be redistributed under the GPL terms

• The update is currently under review to ensure stability and compatibility

• Access to the developer’s distribution platform has temporarily changed

• The product has been removed due to a copyright or DMCA request

We only publish updates once they are verified and available to us in a redistributable format. If a product cannot be safely updated, it may remain on its current version or be removed from the catalogue.

If you need guaranteed access to the latest releases, official support, or license-enabled features, we recommend purchasing directly from the original developer.

Yes. The GNU General Public License (GPL) allows you to install and use WordPress themes and plugins on as many websites as you like.

There are no usage restrictions under the GPL.

However, using a product on multiple websites does not include access to the original developer’s support, automatic updates, or license-based services unless you purchase directly from the developer.

For more information about the GPL, see the official WordPress licensing page: https://wordpress.org/about/license/

We do not provide technical support for individual themes or plugins.

Because we redistribute products under the GPL at a discounted price, official developer support and automatic updates are not included.

If you require full technical support, direct assistance from the developer, or access to premium services such as license-based features, you will need to purchase the product directly from the original author. A link to the developer’s website is provided on each product page.

We are happy to assist with basic download or account-related issues where possible.

Yes. When new versions of a product become available, we post them for download on our updates page. You can even select to be notified by email when we update a product you have bookmarked.

However, we do not control the developer’s release schedule and cannot guarantee update frequency or long-term compatibility with future WordPress or third-party plugin versions.

Updates are provided as part of our redistribution service under the GPL and do not include automatic updates or access to the original developer’s license-based services unless stated otherwise.

If you require guaranteed access to updates, real-time releases, or official support, we recommend purchasing directly from the original developer.

Due to the nature of digital products, we generally do not offer refunds once a download has been accessed.

However, refunds may be issued in cases of duplicate charges, technical errors, or situations where a product cannot be downloaded as described. Please review our Refund Policy for full details.

We encourage customers to read the product description carefully before purchasing. If you are unsure whether a product meets your needs, you may wish to purchase it directly from the original developer, which includes official support and licensing.

You can cancel your subscription at any time from your account dashboard.

Simply log in, go to the Subscriptions tab, open your active subscription, and click the Cancel link shown on the right-hand side of the table.

Once cancelled, your subscription will not renew again.

Please note that subscriptions must be cancelled before the next billing date to prevent further charges. We are unable to issue refunds for renewal payments on subscriptions that remain active.

If you need assistance, you’re welcome to submit a support ticket, and we’ll guide you through the process.

If you see an error such as:

“The package could not be installed. The theme is missing the style.css stylesheet.”

This usually means you are trying to upload the full download package instead of the installable theme file.

Many premium themes are distributed as a bundle that includes:

• The installable theme (.zip file)

• Documentation

• Licensing information

• Demo content

• Additional assets

WordPress can only install the actual theme folder — not the entire bundle.

How to fix it:

1. Download the theme package from your account.

2. Unzip the main download file on your computer.

3. Locate the file named something like themename.zip (this is the installable theme).

4. Upload that file via Appearance → Themes → Add New → Upload Theme in WordPress.

Once uploaded, the theme should install without the “style.css missing” error.

If you believe that any content on our website infringes your copyright, please review our DMCA Policy for full instructions on how to submit a formal notice.

We take intellectual property concerns seriously and will promptly review any valid DMCA takedown request submitted in accordance with applicable law.

Your notice should include all required information outlined in our policy to ensure it can be processed without delay.