Frequently asked questions

Yes. Every file is the original release from the developer, redistributed under the GNU General Public License (GPL). We do not distribute nulled, pirated or tampered software.

Products carrying our verification hash (#B5E0B5F8DD8689E6ACA49DD6E6E1A930) have been verified and processed by the GPL Downloads team.

Yes. WordPress is licensed under the GPL, and plugins and themes that are derivative works of WordPress carry the same license. The GPL lets anyone use, modify and redistribute the software, so downloading it here and using it on your sites is legal.

What you are not buying is the developer’s own service: their support, their license key and their update server.

Read the WordPress license

Yes. Plugins and themes are scanned with ClamAV after they are uploaded. Each product page shows the result and links to the full scan report for that file.

No. Developer license keys are not included, and GPL software does not need one to run.

Premium services that depend on the developer’s own servers may need a license bought directly from the developer. Where a product needs an extra step to activate, its product page says so.

Updates are covered separately. See How do I get updates?

Yes. The GPL puts no limit on the number of sites you install a plugin or theme on. One membership covers them all, and the Auto Updater can be connected to as many domains as you need.

Two ways, both included while your membership is active:

• Automatically. Install our free Auto Updater plugin and new versions appear in your WordPress dashboard like any other update.
• Manually. Download the new version from the product page and upload it in WordPress.

New versions are listed on the Latest Updates page as we add them, and you can follow a product to get an email when it is updated.

The original developer’s own update service is tied to their license key, so it is not included. Ours replaces it.

A free plugin you install on your own sites. Sign in with your GPL Downloads account and it connects the site to your membership. From then on, updates for products from our catalogue appear on your Plugins and Themes screens, ready to install with one click.

• Connect as many domains as you need
• White label it with your own plugin name and details
• Roll back to a previous version when you need to
• Manage your connected domains from your account

Get the Auto Updater or read the setup guide.

Yes. The Auto Updater itself is free to install. The updates it delivers use your plan’s daily credits, the same as downloading from the site, and there is no extra charge.

Most do. Each product shows an Auto Update Yes or No badge. Products without a badge have not been fully verified yet, but are expected to work in most cases.

We publish an update once it is available to us and verified. A product can lag behind for a few reasons:

• The developer has not released a new version
• The new version needs license-based activation that cannot be redistributed
• The update is still being checked for stability and compatibility
• Our access to the developer’s distribution platform has temporarily changed
• The product was removed after a copyright or DMCA request

Members can use the Request update button on the product page to tell us a new version is needed.

Yes. Members can download previous versions from the product page, and the Auto Updater can roll a plugin or theme back to an earlier release.

One credit is one download. Each plan comes with a daily allowance of credits, and the allowance resets once a day.

When you are logged in, the credit counter at the top of the site shows how many you have left and counts down to your next reset.

Every plan includes the whole catalogue and the Auto Updater. Plans differ in three ways:

• How many credits you get each day
• How you are billed: monthly, every six months, yearly, or once for lifetime access
• Whether ticket support is standard or priority

Compare the plans

No. Your renewal price stays at the rate you signed up for, for as long as your subscription stays active. If it expires, a new purchase is at the current listed price.

Recurring subscriptions are billed through Stripe.

1. Log in and open Subscriptions in your dashboard.
2. Select your active subscription.
3. Choose Cancel.

Your subscription will not renew again, and you keep access until the end of the period you have already paid for.

Cancel before your next billing date. Renewal payments that have already gone through cannot be refunded.

Our products are digital and cannot be returned once downloaded, so refunds are limited:

• A refund request must reach us within 14 days of purchase
• Contact support first. Most problems can be fixed
• A membership cannot be refunded once any product has been downloaded
• Subscription renewal payments are final

Read the full refund policy

1. Download the zip file from the product page.
2. In WordPress, go to Plugins > Add New > Upload Plugin, or Appearance > Themes > Add New > Upload Theme.
3. Choose the zip file and click Install Now.
4. Click Activate.

To update by hand, repeat the same steps with the new version.

The full message is “The package could not be installed. The theme is missing the style.css stylesheet.” It means you uploaded the whole download package instead of the installable theme inside it.

Many premium themes come as a bundle containing the theme zip, documentation, licensing information and demo content. WordPress can only install the theme zip.

1. Unzip the file you downloaded on your computer.
2. Find the theme zip inside, usually named something like themename.zip.
3. Upload that file under Appearance > Themes > Add New > Upload Theme.

We help with downloads, installation, your account and the Auto Updater through our ticket system.

We do not provide the developer’s product support. Setup advice, customisation and bug fixes for a specific plugin or theme come from the original developer, and each product page links to their site.

Ask us. Open a support ticket with the product name and a link to the developer’s page, and we will look into adding it.

No. A membership is for one person, with one account each. Passing files to others, reselling access, or collecting products to build another library is not allowed, and the service is not available to competing catalogue sites.

Accounts that break these rules can be suspended without a refund.

Read our Fair Play and Conduct policy

If you believe something on our site infringes your copyright, follow the steps in our DMCA policy to send a formal notice. Include everything the policy asks for so we can review it without delay.