Fair Play and Conduct

Your use of GPL Downloads, including the content and the items, must comply with our policies from time to time, including any fair use policy. Being a Subscriber/Member is not an automatic right; it is a benefit for those who follow our reasonable rules. We hope that you will be with us for a long time. But we may exercise reasonable discretion in deciding whether your use of GPL Downloads complies with these terms. We can suspend or terminate your subscription account at any time for any reason (acting reasonably, of course), including:

• If you breach these terms;
• If you act in a way that does not align with the values of our community, or
• If you act in a way that could cause us or others harm.

If we do decide to permanently terminate your GPL Downloads account, you must not apply for a new account, as unfortunately, you will no longer be welcome. No refunds will be issued to customers whose accounts are terminated. Examples of reasons for termination may include:

• Abusive behaviour and/or excessive negativity towards our staff and/or other customers;
• Repeated defamatory, malicious, and/or false statements, including slander against us, and/or attempts to persuade potential customers away from purchasing our products;
• Promoting competitor products, contributing to software piracy, hacking, spamming, or other illegal acts;
• Attempting to circumvent our fair use policy (see below).

We follow a fair-use approach to downloads. We provide the service to genuine individuals who provide accurate personal information. It is not available to competing catalogue sites or anyone collecting items to build their own library.

Passing files to others, reselling access, or accumulating products for redistribution is strictly prohibited. If we identify misuse, we will not issue refunds.

Each member may have only one account. If we identify multiple accounts belonging to the same person, we may restrict or terminate all associated accounts without a refund.

We monitor activity automatically and escalate unusual patterns to the team. Membership is reserved for legitimate customers.

Have a question or two? Check out our FAQs or email us.