Paid Memberships Pro – Reason for Cancelling
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Paid Memberships Pro – Reason for Cancelling is a handy add-on for the Paid Memberships Pro plugin that prompts members to share why they’re leaving before they cancel their subscription.
It’s perfect for membership site owners who want to reduce churn and better understand their audience. The cancellation survey feeds responses directly into your WordPress dashboard and works smoothly alongside Paid Memberships Pro’s reporting tools, giving you real, actionable insights to improve retention and keep more members on board.
Version 1.2.2
Latest 29 Sep 2026- Fixed backslashes being stripped from newly saved cancellation reasons. #41 (@dparker1005)
- Improved sanitization and escaping throughout the plugin to resolve Plugin Check security findings. #41 (@dparker1005)
- Scanned with ClamAV 1.4.6
- Scanned on 14 Oct 2026
- Signatures from 14 Oct 2026
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