WooCommerce Help Scout

Original file

Version

4.0.8 Changelog

Updated

13 Oct 2026

Auto-update

Yes How it works

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Members can request updates and report problems from here.

About this plugin

WooCommerce Help Scout connects your WooCommerce store directly to the Help Scout support platform, making it a brilliant tool for shop owners who want to handle customer queries without switching between tabs.

It pulls in order details and customer data right inside your Help Scout conversations, so your support team can respond faster and smarter. Key features include automatic customer order lookup and a handy sidebar showing purchase history, helping you deliver genuinely personal support every single time.

Changelog

Version 4.0.8

Latest 12 Oct 2026

1 fixed

Fixed

PLUGINS-3488 - Improved Help Scout security by restricting conversation viewing and replies to the logged-in customer who owns the conversation, requiring manage_woocommerce permission for customer lookup, and validating store manager authentication and OAuth state before connecting Help Scout.

Earlier versions